California Tortilla Reviews
(Rated by 11 users)
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Payment Methods
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.8
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Price & Quality4.6
- Customer Service4.6
- Return Policy4.4
- Shipping & Delivery4.5
Recent Customer Reviews (11)
Théodore Pouchard
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William Tabor
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Aidan Saunders
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Bernadette Nevarez
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Reece Oliver
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María Jónasdóttir
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Bernd Bürger
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Max Eiffel
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Keith Chew
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Christina Dam
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California Tortilla Pricing
Vegan Taco Bar
$13.50 per person
California Tortilla Pros & Cons
Pros
1
Customer Service: California Tortilla is known for its excellent customer service. Customers praise the friendly and attentive staff, with some even noting that the manager personally checks in on their meals and accommodates any changes.
2
Fresh Ingredients: The restaurant emphasizes using only the best and freshest ingredients, which is reflected in the positive reviews about the taste and freshness of their food.
3
Variety of Options: Customers appreciate the variety of menu options, including burritos, tacos, fajitas, and quesadillas, which cater to different tastes and dietary preferences.
4
Loyal Customer Base: The franchise has a loyal customer base, with many customers returning multiple times a week to enjoy their meals.
5
Freshness and Quality: The food is made from scratch, every day. Over 25 hand-crafted recipes are prepared daily. Freshness, quality, and imagination are prioritized.
6
Ingredients: The ingredients used in the food are carefully chosen. For instance, the guacamole is hand-smashed every hour, on the hour, using only perfectly ripened Hass avocados.
7
Cooking: The food is made fresh in small batches. All day, every day. No cans, no bags, no compromise. Fresh tomatoes are used to make fresh salsa morning, noon, and night.
8
Signature Sauces: Each of the signature sauces is made fresh daily.
9
Grilling: The chicken and steak are fresh-grilled, by hand, for maximum flavor and freshness.
10
No Freezing: The only thing ever frozen is the ice in your drink.
11
Bold Flavors: The food is cooked with new ideas and delicious twists. The Flavor Rules demand freshness. They’re about quality and excitement.
12
Variety: The restaurant is known for delicious fresh burritos, tacos, fajitas, and quesadillas in a casual, fun atmosphere.
CONS
1
Limited Locations: While California Tortilla has multiple locations, it is not as widespread as some other fast-food chains, which might limit accessibility for some customers.
2
Variable Experience: Some reviews indicate that the experience can vary by location, with one review mentioning an "awful" experience at a specific location.
California Tortilla Features and Benefits
Features
Customer Service
excellent customer service with friendly and attentive staff; manager personally checks in on meals and accommodates changes
Fresh Ingredients
uses only the best and freshest ingredients, reflected in positive reviews about taste and freshness
Variety of Options
variety of menu options including burritos, tacos, fajitas, and quesadillas that cater to different tastes and dietary preferences
Loyal Customer Base
many customers return multiple times a week
Freshness and Quality
food made from scratch every day with over 25 hand-crafted recipes prepared daily; prioritizes freshness, quality, and imagination
Ingredients
carefully chosen; guacamole hand-smashed every hour using perfectly ripened Hass avocados
Cooking
made fresh in small batches all day every day; no cans, no bags, no compromise; fresh tomatoes used to make salsa morning, noon, and night
Signature Sauces
made fresh daily
Grilling
chicken and steak fresh-grilled by hand for maximum flavor and freshness
No Freezing
the only thing ever frozen is the ice in your drink
Bold Flavors
cooked with new ideas and delicious twists; Flavor Rules demand freshness, quality, and excitement
Variety
delicious fresh burritos, tacos, fajitas, and quesadillas in a casual, fun atmosphere